Refund Policy for enbaq.com

Last Updated: 01-01-2025

Thank you for choosing enbaq.com. This Refund Policy outlines our guidelines regarding refunds for services purchased through our platform.

1. Refund Eligibility

Refunds are available only for services that have not been initiated or processed. Once an order has started, refunds cannot be issued.

Refunds are not applicable for trial orders. All trial orders are non-refundable.

2. Refund Request Process

To request a refund, you can submit a cancellation request before the order begins via the orders page on our website.

Follow these steps to request a refund:

1. Log in to your account and navigate to the Orders page.
2. Locate the specific order for which you want to request a refund.
3. Click on the "Cancel Order" option next to the order details.
4. Complete the cancellation request form, providing any necessary details or explanations.

Our support team will review your request and respond within a reasonable timeframe.

3. Refund Processing

If your refund request is approved, the refund will be processed using the original payment method.

Depending on your payment provider's policies, it may take several business days for the refund to appear in your account.

4. Exceptions

Refunds are not available for services that have already been initiated or delivered.

We will not issue refunds for any portion of a service that has been completed or provided.

By purchasing services from enbaq.com, you agree to comply with the terms of this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this Refund Policy periodically for any changes.

Thank you for your understanding and cooperation.